Privacy Policy

Effective Date: October 19, 2026

Emerald Landscapes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, contact us, or use our landscaping services.

1. Information We Collect

We may collect the following information when you contact us or use our services:

  • Contact information: Name, phone number, email address, and mailing or property address.

  • Service information: Details about your landscaping needs, property, service requests, estimates, appointments, and service history.

  • Communications: Information you provide when communicating with us by phone, email, text message, or through our website.

  • Website information: Basic technical information about your visit to our website, such as browser information and usage data, where applicable.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests for estimates.

  • Schedule landscaping services and manage appointments.

  • Send appointment reminders, scheduling updates, service notifications, estimates, invoices, and payment-related communications.

  • Communicate with customers about requested services and customer support.

  • Send promotional messages or special offers where we have the appropriate consent.

  • Improve our website, services, and customer experience.

  • Maintain business records and comply with applicable legal obligations.

3. Text Messages and SMS Communications

Emerald Landscapes may use text messages to communicate with customers regarding estimates, appointment confirmations, scheduling, service updates, invoices, customer support, and other service-related matters.

Where appropriate consent has been obtained, we may also send promotional text messages.

Message frequency varies depending on your interactions with us and the services you request. Message and data rates may apply, depending on your mobile carrier and plan.

You may opt out of text messages at any time by replying STOP to a message. For assistance, reply HELP or contact us using the information listed below.

Consent to receive text messages is not a condition of purchasing our services.

4. How We Share Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as customer relationship management platforms, scheduling and messaging providers, payment processors, and website service providers. These providers may use information only as necessary to provide services to us and support our business operations, subject to applicable requirements.

No mobile phone number or SMS consent information will be shared with third parties or affiliates for their own marketing or promotional purposes. Information sharing with service providers that support our messaging services does not include permission for those providers to use your SMS consent or phone number to market their own products or services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

5. Data Security and Retention

We take reasonable steps to protect the personal information entrusted to us against unauthorized access, use, alteration, or disclosure. We use business systems and service providers to help manage customer information securely.

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet legal obligations.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.

You may opt out of SMS communications by replying STOP. You may also contact us directly to update your communication preferences or ask questions about the information we maintain.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when visiting them.

8. Children's Privacy

Our services and website are intended for individuals seeking landscaping services and are not directed toward children. We do not knowingly collect personal information directly from children in violation of applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal obligations. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Emerald Landscapes
Website: https://emerald-landscapes.net/
Email: emerald-consultants@outlook.com
Phone: 985-276-9059